From Hurting to Healing - Book
2026-03-27 08:00 - 2026-05-29 12:00 (Pacific/Auckland)
Kinder workplaces
We’re working with Dr Simon Craig to bring you his book about organisational change called –
From Hurting to Healing – Delivering Love to Medicine and Healthcare.

A great book for people who want to take a much closer look at how workplaces can change from feeling toxic to being more of a tonic in people’s lives. Simon worked as an Obstetrician and Gynaecologist in Australia before specialising in improving team dynamics, workplace, and organisational cultures.
The book is easy to read and takes readers through a process of looking more closely at workplace practices to identify where opportunities for change exist. It outlines a generic model, so its takeaway messages are suitable for anyone in any workplace where working with people for positive change is important.
Participants in our Better Health Workplaces workshops can purchase the book for $28.75 plus postage (if required).
Non-participants can purchase it for $34.50 plus postage (if required).

Workshop: Better Service to Others
2026-04-17 08:30 - 12:30 | Wairarapa Events Centre, 50 Holloway Street, Carterton, New Zealand
Providing respectful, consistent and caring service
Better Service to Others – focuses on how people deliver service and care to clients, patients, whānau and colleagues. With no role-play!

The workshop explores how attitude, communication and behaviour shape experiences and influence trust, dignity and wellbeing.
Participants are encouraged to reflect on their role in creating positive experiences and to discuss practical ways to respond calmly and respectfully, even in challenging or emotional situations.

This workshop supports organisational and employment outcomes by strengthening professionalism, empathy and confidence in frontline and support roles.

How the learning supports:Ourselves – confidence, self-management and professionalismOthers – empathy, respect and positive experiencesOrganisation – improved service quality, trust and reputation.

The Better Workplace series supports leaders, staff and employers to be the best they can be at work. It gives an insight into what makes a workplace attractive for new staff, and what might help current staff to stay. People who develop at work help a workplace grow and improve – keeping everyone safe and confident in their relationships and in their roles.
